New Technologies and Automation Strengthens the Healthcare Industry during COVID-19 Outbreak – A View by Benjamin Gordon Palm Beach

It’s a known fact that the healthcare sector has taken a beating due to the pandemic! As the COVID-19 outbreak lingers on, the disaster is adding strain on hospital systems, essential workers, and many doctors who have been responding to it. And amidst the severe circumstances, the healthcare facilities have started to adapt. The industry as a whole is waking up to new lessons. 

Valuable insights by Benjamin Gordon Palm Beach

The healthcare domain is in a state of flux because of the pandemic. Two critical trends that will stabilize and strengthen the healthcare domain are:

New technologies Similar to other industries, like retail or banking, the healthcare domain is also embracing new technologies. However, the lag in accepting new tools resulted from challenges with the reimbursement for the protocols. Today, online solutions like telehealth are becoming a standard practice and get fairly reimbursed by the payers. As a result, it helps the vertical to move quicker. 

The acceptance and implementation of the telehealth services will move the healthcare companies’ focus from physical facilities location as well as primary service area approach. And telemedicine will enable the healthcare providers to have access to patients beyond the clinics and hospitals. So, it’s a development that can modify the healthcare business model in 2021 and beyond. 

  • Automation advantages

When it comes to operations, healthcare companies have generated a crucial need for automation technologies. It will enable them to manage the cost curve and account for less volume. In addition, embracing automation can allow healthcare units to minimize the administrative cost structure and menial labor. Today, hospitals have to search for ways to enhance their efficacy. Hence, the need for automation is more current. The healthcare companies are mostly looking at three types of automation:

  • Embedded automation – Such tools are usually within the possession of the healthcare companies. However, not many companies are aware of its existence and ways to optimize it. The embedded automation tools can assist the patients in managing themselves with the wearable equipment.
  • Robotic process automation – It has been in the news for a while now. However, it is challenging to execute than what people thought before. This automation can streamline the procedures like billing, claims, and scheduling. 
  • Automation as a Service – This field has several scopes. The tools allow companies to centrally gather data, process and implement workload, and use the broader data sets to complement the precision. Simply put, this technology can, for instance, help to collate data from a patient’s wearables, so the doctors are notified automatically about patients without checking them more than once. 

Here, Benjamin Gordon Palm Beach shares some crucial takeaways that can make the domain emerge stronger through this crisis phase. Several hospitals and clinics are rethinking their operation procedure. They are also trying to think of ways to use their underlying technological structure which has been in place all this while. The rethinking process has made it possible for the clinics and hospitals to cater to patients better and stay prepared for any disruptions. Hence, the healthcare sector is emerging more powerful and more robust than before through this crisis. 

By Hemant Kumar

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