A study found that people with Medicare were most satisfied with the care they received. But this number sits at 70.1%, which means when you look at the whole picture, a good deal of people aren’t happy with the healthcare system.
Of course, some facilities are already excelling while others need significant work. But the reality is, there’s always room for improvement, even if you run the top medical practice in the world.
So how can patient center care be improved so every hospital stay is excellent?
Below, we’ll discuss several ways you can improve patient care to keep people happy.
Get State-of-the-Art Technology
Having outdated equipment not only slows procedures down, but also produces false diagnoses as well. As a result, this can be life-threatening to patients or even fatal.
Investing in state-of-the-art technology will improve efficiency and accuracy. Not only that, but it can facilitate more patient trust and satisfaction.
Be Transparent, But Also Compassionate
Receiving a serious diagnosis can have a tremendous impact on patients. This is why it’s vital that you and your staff are completely transparent in discussing what the illness entails and what their options for treatment are too.
However, it’s important that this information is delivered in a kind and compassionate way. Be patient and take the time to show you’re actively listening to your patients’ questions and concerns. When medical professionals don’t come across as condescending, this grows better relationships with patients.
Provide More Privacy
Staying in a hospital can be a daunting experience. On top of health issues, patients have to deal with living somewhere unfamiliar, and often in shared spaces.
A great method of improving patient care is to provide as much privacy as possible. This is doable through products like the shower cubicle curtain, which allows a patient lift to move all throughout a bathroom without obstruction. Behind the curtain, there will be complete privacy.
Focus More on Follow-up Treatments
All too often, doctors forget about their patients after they’re discharged. While they might send them home with aftercare instructions, many doctors don’t check up to see if their patients are recovering well.
Make sure you touch base with discharged patients, whether it’s in writing or verbally. If their treatment plan doesn’t seem to be working well, take quick action to alter it so they get better results. Even if it’s going well, checking in can help with reminders and guidance for better patient care.
Improve Patient Care for Great Results
While many people aren’t currently happy with patient care, the good news is, you can always turn things around. By taking the information in this article and applying it to your medical practice, you’ll be able to provide quality care to your patients so they keep coming back. And they might be so impressed that they recommend you to their friends and family too!
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